How to Prevent Natural Gas and Electric Problems

Posted Monday, January 6, 2014 --- 6:02 p.m.

Today's big story is weather, and it's already been the cause of water main breaks and furnace repairs. Today, NBC 15 spoke with MG&E today, and they've been prepping for cold weather since summer.

Their systems are ready and equipped to handle extreme temperatures, but everyday problems, like power outages and natural gas leaks, can happen. The cold presents a larger danger to families and crews. There are a few things you can do to prevent problems.

"There are dangers out there; there are dangers for our customers," Jeff Keebler, Assistant Vice President of Energy Supply at MG&E said.

"We would like customers to go out and clear ice and snow away from their electric gas meters, to keep their high efficiency gas furnace vents free from snow and ice. That would reduce the risk to the equipment that they have," Keebler said.

If you smell a strong odor you believe to be a gas leak, don't touch anything electrical, or any switches. MG&E recommends you leave the house right away. Even in these extreme temperatures, outside may be safer than your home. Head to a neighbor's house or drive to a nearby business and call their emergency line. That number is 252-1111 or 1-800-245-1123 for long-distance calls.

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