Utility officials are investigating two underground flare ups that caused power outages, leaving downtown Madison in the dark for several hours Monday.
Downtown Madison is bustling once again after making a quick recovery from not one, but two power outages Monday evening.
Stephen Kraus, a spokesperson for MG&E, says, "Equipment is made by human beings, and occasionally it fails."
MG&E is investigating what caused underground cables to catch fire. It
sparked a power outage spanning several streets, affecting 3,500 customers.
The power outage lasted couple of hours during the height of rush hour, and extra officers were brought in to monitor side streets. But despite their efforts many streets looked more like parking lots.
Officer Mike Hanson of the Madison Police Department reports, "Some of the public still got angry with the delays but I think everyone just came to realize that these things do happen, and we'll work through it."
Two hours after they went out, the lights came back on. But problems flared up again just before 9 p.m. Monday.
Kraus says, "For this to happen, and then to happen twice, is very unusual."
But several businesses making the most of the dark, but it created an unusual work environment.
Juan Murillo was the manager on duty Monday night at Tutto Pasta. "The person who makes the salads on the other side, was standing next to the person who makes the pasta, and was holding the flashlight so he could see what he was doing."
Murillo says the lack of light was bad for business.
It could also be costly for the city since extra officers worked overtime on this power outage.
The utility company thinks they now have under control. MG&E says it may take a while before they know the cause of the fires.