UPDATED Friday December 20, 2013 --- 6:22 p.m.
Cold temperatures and old pipes lead to a huge water main break in Madison this morning. Crews say it's one of the worst they've seen all year.The repair took hours, leaving a neighborhood without water.
Williamstown Bay senior apartments are located right across the street from where the break happened. Folks who live there were without water for nearly 7 hours. They say it definitely made for a tough morning.
"Well I was wondering how I was going to have coffee," says Kay Armstrong.
You don't realize how much you use it until you don't have it, Kay Armstrong learned that the hard way.
"I still haven't got my teeth brushed and it's almost 12 o'clock."
She says when she woke up this morning, the road was caved in, and only made worse when the tractors arrived to fix it. Robert Kempfer with Madison Water Utility says the road collapsed."
"This (the road) was buckled that actually didn't look that bad, our tractor fell through it as he was driving over it and broke in the road."
Crews with Madison Water Utility say this wasn't any old break.
"We call it a blowout, it's when a piece of main physically blows away from the main."
Meaning it took a lot longer to fix, leaving the folks at Williamstown Bay without showers, and anything to drink. Kay says it was rough.
"How many times I've gone to the faucet and nothing comes out! You know you forget."
Icy roads and sidewalks kept most of them from even leaving today. One thoughtful resident picked up water for all her neighbors.
The water did come back on around one, when crews replaced a pipe in the water main. They say they'll fill the hole and get it patched up in no time.
"We put in what's called temp blacktop we call it cold patch and then in the summertime either us or a different contractor will come and and re-blacktop the whole road."
UPDATED Friday, December 20, 2013 --- 12:47 p.m.
The Madison Water Utility says water service is fully restored at Acewood Blvd after this morning's water main break.
Crews now beginning sinkhole and road repairs.
UPDATED Friday, December 20, 2013 --- 9:36 a.m.
According to the Madison Water Utility, water service has been restored to all customers except those in the 900 block of Acewood Blvd.
This is after a large water main break at Acewood Blvd. and Cottage Grove Rd.
Acewood Blvd.has been valved off for repairs. Repairs will likely take several hours.
Posted Friday, December 20, 2013 --- 7:40 a.m.
Madison Water Utility crews are working to isolate a very large water main break on Madison's east side.
The break is on Cottage Grove Road at Acewood. The break is at the intersection of two 8-inch mains. Customers in the immediate one or two block area are currently without water.
There are reports part of Cottage Grove Road is beginning to buckle because of the break.
Crews expect to have water back on for affected customers within an hour, but repairs to the broke water main will likely take much of the day.