An Allstate call center in Cross Plains will close at the end of the year, and all of the current employees will lose their jobs.
The office answers calls from customers in auto accidents. All 214 employees were told in a meeting or over the phone today that the center will close on December 31.
An Allstate representative tells NBC 15 that there are about 100 similar job openings at other Allstate offices throughout the country. The Cross Plains staff are eligible to apply for those positions, but the nearest office is in Indianapolis and others are even further in places like Arizona and Alabama.
Current call center workers tell NBC 15 that employment counselors will be available this week to answer questions at the center.
Allstate opened the Cross Plains office in 2007, filling a building abandoned by a Land's End call center that also closed. An Allstate representative says the company leases the building, an agreement that does not expire until 2014.
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