If you’re an iPhone user having issues with the NBC15 app, there is an easy fix!

Published: Nov. 23, 2021 at 11:07 AM CST
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MADISON, Wis. (KKTV) - If you have an iPhone and use the NBC15 News App, you may have noticed some issues getting your usual updates this past weekend.

Unfortunately, there was a technical glitch impacting some iPhone users. As of Monday morning, the issue has been resolved but some users may still be experiencing issues.


OPTION 1): Simply update the KKTV News App. The following steps are provided by Apple Support:

How to manually update apps on your iPhone or iPad

  • Open the App Store.
  • Tap your profile icon at the top of the screen.
  • Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

OPTION 2): Remove the KKTV App and download it again.

  • Touch and hold the app.
  • Tap Remove App Remove App icon
  • Tap Delete App, then tap Delete to confirm.

Click here to download the KKTV 11 News App from the Apple Store.

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